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TERMS & CONDITIONS

KWIK Car Wash & Express Detailing LLC

Effective Date: November 11, 2026

Website: www.kwik-carwash.com

Welcome to KWIK Car Wash & Express Detailing LLC ("KWIK Car Wash," "we," "us," or "our").

These Terms & Conditions govern your use of our website, online scheduling services, gift card purchases, loyalty programs, and other website-related services.

By accessing or using our website, you agree to these Terms & Conditions. If you do not agree, please discontinue using our website.

Additional terms may apply to individual purchases, promotions, memberships, or services. Where required by law, those terms will be presented before purchase or enrollment.

1. Website Use

Our website is provided for informational purposes and to allow customers to learn about our services, schedule appointments, purchase gift cards, participate in promotions, and contact our business.

By using our website, you agree to:

  • Provide accurate information when completing forms or transactions.

  • Use the website only for lawful purposes.

  • Refrain from attempting to interfere with website security or functionality.

  • Avoid submitting fraudulent, misleading, or unauthorized transactions.

  • Respect the intellectual property and content displayed on our website.

We reserve the right to restrict access to our website when reasonably necessary to protect its security, functionality, or lawful operation.

2. Services and Pricing

KWIK Car Wash provides professional car washing, express detailing, and related automotive appearance services.

Services, packages, prices, promotions, and availability are subject to change without prior notice, except where advance notice is required by law or an applicable agreement.

Prices displayed on our website are intended to reflect current offerings; however, errors or outdated information may occasionally occur.

Additional charges may apply for vehicles requiring extra cleaning, excessive dirt, mud, snow, ice, pet hair, or other conditions requiring additional labor.

Any additional charges will be disclosed as required by applicable law.

We reserve the right to decline services when vehicle conditions present safety concerns, equipment limitations, or other reasonable operational issues, subject to applicable law.

3. Online Appointment Scheduling

Online detailing appointments may be scheduled through Bookeo, our third-party appointment scheduling provider.

Customers are responsible for providing accurate contact information, selecting the appropriate service, and arriving at the scheduled appointment time.

Appointment availability is subject to staffing, weather, equipment availability, and other operational considerations.

We may contact customers when an appointment must be modified, rescheduled, or canceled.

Any applicable cancellation, late-arrival, deposit, or no-show policies will be disclosed during the booking process.

4. Gift Cards and Prepaid Services

KWIK Car Wash may offer gift cards, prepaid wash packages, and other prepaid services for purchase online or in person.

Gift cards and prepaid services are subject to the terms disclosed at the time of purchase and applicable Michigan and federal laws.

Gift cards are not redeemable for cash except where required by law.

Any expiration dates, fees, restrictions, or promotional conditions must comply with applicable law and will be disclosed when applicable.

Customers should retain their purchase confirmation or gift card information.

Lost or stolen gift cards may be subject to verification requirements before any available balance can be restored or replaced.

5. Loyalty Program

KWIK Car Wash offers a customer loyalty program administered through Micrologic.

Eligible customers may earn loyalty points or rewards through qualifying purchases.

Participation is subject to applicable program rules, including eligibility requirements, qualifying purchases, redemption thresholds, and available rewards.

Loyalty points and rewards:

  • Have no cash value unless otherwise required by law.

  • May only be redeemed according to current program rules.

  • May be subject to program-specific restrictions.

  • Cannot be sold or transferred unless expressly permitted.

We may modify or discontinue the loyalty program, subject to applicable law and any required notice.

Changes will not eliminate rights that customers are legally entitled to retain.

Misuse, fraud, or unauthorized manipulation of loyalty accounts may result in account restrictions or termination.

6. Promotional Offers and Discounts

From time to time, KWIK Car Wash may offer promotional discounts, coupons, special pricing, or limited-time offers.

Promotions may be subject to:

  • Expiration dates

  • Eligibility requirements

  • Participating services

  • Redemption limits

  • Restrictions on combining discounts

  • Other terms disclosed with the offer

Unless otherwise stated, promotional offers cannot be combined with other discounts.

We reserve the right to correct promotional errors and reject fraudulent or unauthorized redemptions, subject to applicable law.

7. Email and Text Message Communications

Customers may voluntarily subscribe to promotional email and text messaging communications.

Our email marketing services are managed through Mailchimp, and promotional text messaging services are managed through OptSpot.

Consent to receive promotional messages is not required as a condition of purchasing goods or services.

Subscribers may receive up to six marketing communications per month, including email and/or text messages, as described in the applicable signup offer.

Message and data rates may apply.

Text message subscribers may reply STOP to unsubscribe or HELP for assistance.

Email subscribers may unsubscribe using the link provided in promotional emails.

Additional details about the collection and use of contact information are available in our Privacy Policy.

8. Vehicle Condition and Service Limitations

Customers are responsible for informing KWIK Car Wash personnel of known vehicle conditions that may affect the safe performance of services, including loose or damaged parts, aftermarket accessories, modifications, or other conditions that may be vulnerable to automated washing equipment.

Customers should follow all posted instructions and directions provided by employees.

Our services are intended for routine vehicle washing and detailing. Results may vary based on vehicle condition, age, existing damage, and the selected service.

Certain stains, odors, contaminants, or surface imperfections may not be completely removable.

Nothing in these Terms & Conditions excludes liability that cannot legally be excluded or limits a customer's rights under applicable consumer protection laws.

9. Website Content and Intellectual Property

All original website content, including text, graphics, photographs, logos, branding, and other materials owned by KWIK Car Wash, is protected by applicable intellectual property laws.

Website content may not be reproduced, distributed, modified, or used commercially without prior written permission, except as permitted by law.

Third-party trademarks and content remain the property of their respective owners.

10. Third-Party Services and Links

Our website may include links or integrations with third-party services, including:

  • Wix

  • Bookeo

  • Mailchimp

  • OptSpot

  • Micrologic

  • Payment processing providers

  • Social media and advertising platforms

These services may operate under their own terms, conditions, and privacy policies.

KWIK Car Wash is not responsible for the independent content or practices of third-party websites that we do not control.

11. Website Availability

We strive to maintain an accurate, functional, and accessible website.

However, we cannot guarantee that the website will always be available, uninterrupted, or free from technical errors.

Website services may occasionally be unavailable because of maintenance, technical difficulties, or circumstances beyond our reasonable control.

We reserve the right to modify or discontinue website features, subject to applicable legal and contractual obligations.

12. Limitation of Liability

To the extent permitted by applicable law, KWIK Car Wash is not responsible for indirect, incidental, special, or consequential damages arising solely from the use or inability to use our website.

Nothing in these Terms & Conditions limits liability for negligence, misconduct, or other matters where liability cannot legally be limited.

These website terms do not replace any separate, legally enforceable agreement governing the performance of physical car washing or detailing services.

13. Privacy and Personal Information

Your privacy is important to us.

Information collected through our website, customer loyalty program, appointment scheduling services, marketing communications, and other business activities is handled as described in our Privacy Policy.

Our use of cookies and tracking technologies is further described in our Cookie Policy.

By using our website, you acknowledge that these policies are available for your review.

14. Governing Law

These Terms & Conditions are governed by the laws of the State of Michigan, United States, without regard to conflict-of-law principles, except where mandatory applicable law requires otherwise.

Any disputes will be handled in accordance with applicable law.

Nothing in these terms limits rights or remedies that cannot legally be waived.

15. Changes to These Terms

KWIK Car Wash may update these Terms & Conditions periodically to reflect changes in our website, services, policies, or legal requirements.

Updated terms will be posted on our website with a revised effective date.

Changes will apply prospectively unless otherwise permitted by law and will not retroactively eliminate existing contractual rights.

Where required, we will provide additional notice or obtain agreement before material changes take effect.

16. Contact Information

If you have questions regarding these Terms & Conditions, please contact:

KWIK Car Wash & Express Detailing LLC

420 E. Elm St
Lansing, MI 48912
United States

Email: hello@kwik-carwash.com

Website: www.kwik-carwash.com

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